Since joining in on the Memebox fun in late July, I quickly realized I had missed quite a few boxes since the company’s inception. When I found out Memebox “restocks” some popular boxes from time to time, I began to watch very closely to see if any old missed opportunities popped up.
In my early relationship with Memebox – as with all my relationships – I was very chaste. (Hubby is snickering) I was extremely choosy and I let many boxes slip by even if I was interested, I rarely pulled the trigger. By September of course, I had a full-blown addiction to the hot pink box and I rapidly fell to other extreme. On a high, I sailed through a few weeks buying boxes on a whim, catering to my fancy, my mood and ignoring any telling signs that maybe, just maybe, not all the boxes were right for me. After doing some calculations late that month, I drearily made myself revaluate and once again I slowed right down, however, when a certain restock hit my radar – I aimed. I fired. Target acquired.
“Zero Cosmetics” was on my list because I am always on the lookout for natural, simple skin care options, because the fair british skin I inherited from my father rarely takes on cosmetics of any kind without struggle or utter rejection in the form of the angry “Fuck you PIMPLE” – You know those beasties, I am sure. Zero Cosmetics promised nature’s best options for any myriad of skin issues and even though I had intended to dam-up my purchasing, I let one more slide in the gate.
To me, the term “restocked” means that. Re-stocked goods. We’ve gone out and acquired the contents of a certain box to sell again, hoping to capitalize on its earlier popularity. Ok. So that is completely fair. You are a company. You’re money-hungry, and by God we the consumers, well we love you for it. Here here! But what I don’t think I realized, or maybe I just didn’t think long enough before I metaphorically injected myself with the online shopping high – “Restocked” can mean whatever they want it to mean.
Every Memebox I have received thus far has been very well presented. Not only have they been packed well, I’ve had no leaks or breaks and most of all everything has been safety sealed and wrapped up tight. This is something I personally really appreciated about the box and the products I receive inside. My restock was different.
Now, I have heard (after the purchase was made) that restocks were cancelled boxes or send-backs but I guess I didn’t really heed that information at the time. It wasn’t until I received my box and I was ravenously tearing into it, that I thought to myself, Whit-a-tick. Where is this box actually from?
Much of my box’s content was clearly untouched (the soap was wrapped, and the sheet masks obviously still enclosed) but the creams, serums and so on – none of them had safety seals. So many boxes in, I was used to and comfortable with those safety seals, so missing them got me to reconsider my decision of investing in a restock.
So, call me crazy, but I guess I feel just a little divided on the subject. I think I knew all along what a “restock” could be, so I can’t really be upset. Can I? A cancelled box that never left the warehouse is one thing, but a send back is another. In that sense they aren’t restocks so much as they are “refurbished”. The more I think about it the more I feel like one of two things probably should have happened on Memebox’s end.
One, they could say up front, what we all are thinking or what many of us know – give us, the customer, the head’s up, tell us where the restocks come from, and two, maybe sell them at a discounted price if they are in fact, refurbished boxes. Then I think you would have all the information you would need to make the decision that is right for you. I still don’t know if I would have bought this box now after receiving it the way I did. I also don’t know if I blame Memebox for being vague or if I blame myself for not thinking about what “restocked” meant in reality. So, I put this out to the interwebs to foster some conversation.
What have you thought about restocks? Have you received one in the condition I received mine? Is it better to know, or is blind acceptance easier? Of course … it is possible my situation was a one off, hell, it is possible that just not all products come with safety seals – but I don’t know, so, of course I am filled with questions!
I ask you fellow beauty-addicts and memeboxies – How do you feel about the “Restocks”?